Now Hiring - Professional Services Account Director in New Haven, CT

We are currently seeking a bright, proactive, and detail-oriented Account Director to complement our dynamic agency team.

As a key member of the management team, you will be instrumental in guiding the overall strategy, planning, and execution of marketing efforts for a diverse range of Destination/Lifestyle and B2B clients. The ideal candidate will work closely with clients on a daily basis, developing long-term relationships through trust and proven performance. If you are a good listener who can understand client needs and translate those needs into smart, actionable steps, please read on…

Responsibilities

• Project Stewardship: Owning key client projects, partnering closely with internal/external team members to ensure successful delivery while supporting Strategy and Creative with all relevant client and category information.
• Integration: Strong collaboration across departments and partners, facilitating interdisciplinary project success.
• Problem-solving: Proactive solutions for team issues - when and even before they arise.
• Team Building: Managing direct reports with empathy and ensuring team members across disciplines are well-informed and aligned.
• Strategy: Provides accurate and timely forecasts and SOWs; manages account reconciliations and billing.
• Client Growth: Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client's business structure. Actively develops presentations to sell recommendations to clients. Concentrates on organic growth of the business.

Qualifications

• 7-9 years of experience in account management (Agency Experience Strongly Preferred) overseeing multiple clients
• Strong understanding of both traditional and digital landscapes – including, but not limited to: strategy, branding, market research, campaign development, email marketing, social media, and SEO/SEM
• Comfortable working in a highly collaborative environment - often in a leadership role
• Broad range of experience across business categories
• Solid reputation, supported with examples of negotiating skills, talent development, and delivering growth by identifying and building business opportunities.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 7 years
• 8 years
• 9 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New Haven, CT 06512: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Account management: 7 years (Required)
• Advertising/Marketing Agency: 7 years (Required)

Work Location: Hybrid remote in New Haven, CT 06512